A virtual employee for every department

Invoice Reception, Validation and Management

Preserve invoice evidence, perform objective checks and prepare a record for accounting.

1. Receive invoice
2. Organize documentary data
3. Validate documentary consistency
4. Compare available support
5. Resolve missing information or differences

Appointment and Reservation Management

Coordinates attention, changes, and follow-up for existing appointments and reservations.

1. Receives the customer request
2. Identifies the customer and understands what they need
3. Checks the company's approved information
4. Resolves directly when it has the information or the needed tool
5. Executes allowed actions (e.g. managing an existing reservation) when applicable
6. Hands off to the right team if the request belongs to another process
7. Escalates to a person and records the outcome when it cannot continue

Customer Service & Support

Answers customer requests and questions, resolves what it can with approved information and connected tools, and hands off or escalates what it cannot.

1. Receives the customer request
2. Identifies the customer and understands what they need
3. Checks the company's approved information
4. Resolves directly when it has the information or the needed tool
5. Executes allowed actions (e.g. managing an existing reservation) when applicable
6. Hands off to the right team if the request belongs to another process
7. Escalates to a person and records the outcome when it cannot continue

Recruitment and Personnel Selection

From vacancy to interview: receives candidates, analyzes each CV, completes the missing information with the candidate, assesses the vacancy's requirements, holds the pre-interview when it applies, gives you an explainable result and — when a person decides — books the interview in your calendar. The interview and every hiring decision stay with people.

1. Define the vacancy
2. Receive candidates
3. Analyze the CV
4. Identify missing information
5. Complete missing information
6. Assess the vacancy's requirements
7. Advanced assessments, when configured
8. Pre-interview
9. Explainable candidate result
10. Human decision
11. Coordinate and book the interview
12. Prepare the interview guide
13. Interview with a person
14. Decision after the interview

Purchase Process

Automates purchasing end to end, from the initial request to the paid purchase order.

1. Analyze purchase request
2. Select supplier
3. Request quotes
4. Analyze and validate quotes
5. Recommend best supplier
6. Final approval + payment method
7. Generate purchase order
8. Send purchase order
9. Track dispatch
10. Reconcile documents
11. Reconcile payment

Commercial Consultant Conversations

Turns on Consultor Comercial IA for real customer conversations (WhatsApp).

Customer Reactivation

Re-engages eligible existing customers through an auditable proactive conversation.