A virtual employee for every department

Invoice Reception, Validation and Management

Preserve invoice evidence, perform objective checks and prepare a record for accounting.

1. Receive invoice
2. Organize documentary data
3. Validate documentary consistency
4. Compare available support
5. Resolve missing information or differences

Appointment and Reservation Management

Coordinates attention, changes, and follow-up for existing appointments and reservations.

1. Receives the customer request
2. Identifies the customer and understands what they need
3. Checks the company's approved information
4. Resolves directly when it has the information or the needed tool
5. Executes allowed actions (e.g. managing an existing reservation) when applicable
6. Hands off to the right team if the request belongs to another process
7. Escalates to a person and records the outcome when it cannot continue

Customer Service & Support

Answers customer requests and questions, resolves what it can with approved information and connected tools, and hands off or escalates what it cannot.

1. Receives the customer request
2. Identifies the customer and understands what they need
3. Checks the company's approved information
4. Resolves directly when it has the information or the needed tool
5. Executes allowed actions (e.g. managing an existing reservation) when applicable
6. Hands off to the right team if the request belongs to another process
7. Escalates to a person and records the outcome when it cannot continue

Recruitment and Personnel Selection

Organize applications and prepare auditable human selection decisions.

1. Define vacancy
2. Receive application
3. Review declared evidence
4. Collect permitted information
5. Coordinate interview
6. Prepare shortlist
7. Human decision

Available Capacity Occupancy

Measure configured capacity, detect an opportunity and request a reviewed direct-marketing action.

1. Read the configured measurement
2. Calculate available capacity and percentage
3. Compare it with the rule
4. Create or update an opportunity
5. Request a marketing draft when appropriate

Google Ads Lead Generation

Prepare, approve, publish and monitor a Google Ads search campaign.

1. Prepare a proposal and keywords
2. Request human approval
3. Publish through the assigned account
4. Read metrics or pause

Referral Program

Invite existing customers, record referrals and hand interested inbound contacts to Sales.

1. Invite eligible customers while respecting do-not-contact
2. Explain the configured program
3. Record an exact identity or leave the record incomplete
4. Wait for a real interaction from the referred person
5. Transfer to Sales only after interest

WhatsApp and Email Campaigns

Prepares, reviews and dispatches direct campaigns to a frozen eligible audience.

1. Prepare content grounded in approved information
2. Freeze the eligible audience
3. Exclude contacts per channel
4. Request approval when required
5. Send and record real outcomes

Purchase Process

Automates purchasing end to end, from the initial request to the paid purchase order.

1. Analyze purchase request
2. Select supplier
3. Request quotes
4. Analyze and validate quotes
5. Recommend best supplier
6. Final approval + payment method
7. Generate purchase order
8. Send purchase order
9. Track dispatch
10. Reconcile documents
11. Reconcile payment

Commercial Consultant Conversations

Turns on Consultor Comercial IA for real customer conversations (WhatsApp).

1. Receives the conversation
2. Understands the person’s need
3. Answers with approved business information
4. Naturally gathers useful details
5. Qualifies interest and defines the next step
6. Performs an action or asks a person for help when needed

Customer Reactivation

Re-engages eligible existing customers through an auditable proactive conversation.

1. Selects an eligible existing customer
2. Checks channel, consent and assigned account
3. Sends one auditable outreach
4. Stops or follows up according to the configured cadence
5. Records the real response
6. Transfers confirmed interest